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Contact Magenta Therapy

At Magenta Therapy, we believe that reaching out for support is a brave and powerful first step. Whether you’re ready to schedule your first therapy session or simply want to learn more about how we can help, we’re here to listen and guide you every step of the way. Our compassionate team is ready to provide a safe and welcoming space where you can begin your journey toward healing, growth, and connection.

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Ready to take the first step? You can easily contact therapists in New York at Magenta Therapy by phone, or email. Our team is here to answer your questions and help you schedule an appointment.

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Manhattan Office
New York, NY 10001

Lynbrook Office
Lynbrook, NY 11563

Contact Us

📞 Phone: 646-386-8475
📧 Email: info@magentatherapy.com
📠 Fax: 646-453-4762

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Frequently Asked Questions

We know you may have questions about therapy or our practice. Below, we’ve answered some of the most common ones. If you don’t see your question here, please don’t hesitate to contact us.

What services do you offer?

We provide individual psychotherapy for adolescents, young adults, and adults facing challenges such as anxiety, depression, life transitions, relationship issues, trauma, related disorders, and personal growth. Our approach is collaborative, compassionate, and evidence-based, tailored to each client’s unique needs. We see patients via telehealth located in New York and Connecticut.

What therapeutic approaches do you use?

We utilize evidence-based therapeutic modalities proven to be effective, including Exposure Response Prevention (ERP), Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and other research-supported approaches. We carefully select methods based on what research shows to be most effective for your specific concerns, while adapting our approach to fit your individual needs and preferences.

What insurance plans do you accept?

We are an in-network provider for:

  • Aetna

  • Cigna

  • Anthem Blue Cross and Blue Shield New York (formerly Empire)

  • UnitedHealthcare

  • Blue Cross Blue Shield of Massachusetts

  • Quest Behavioral Health

We also assist with checking your out-of-network benefits and provide self-pay options. Please contact our office with your specific insurance information, and we’ll help verify your coverage and benefits.

What are your fees?

For out-of-network and self-pay clients, our standard session fee is $200. We understand therapy is an investment, and we are committed to making mental health care accessible. We offer sliding scale fees based on financial need and income, with a limited number of reduced-fee slots available.

If you are using insurance, your cost will depend on your plan and coverage. For out-of-network benefits, we provide a Superbill. All fees and payment expectations are discussed before beginning therapy.

Can I use my insurance’s out-of-network benefits?

Yes! Out-of-network benefits can help make therapy more affordable. You can request a Superbill from us, which provides a detailed receipt of your payment that you can submit to your insurance company.

Depending on your plan and deductible, you may be reimbursed for most—or a significant portion—of your therapy fees. We are happy to provide an estimate of potential reimbursement and guide you through the process.

How long are sessions?

Individual therapy sessions typically last 45 to 53 minutes.

How often will we meet?

Most clients begin with weekly sessions. As you progress, we may adjust frequency based on your needs and goals.

What happens in the first session?

Your initial session is a chance for us to get to know each other. We’ll talk about what brings you to therapy, your history, goals, and any questions you may have. This helps us determine if we’re a good fit and begin creating a tailored treatment plan.

Is therapy confidential?

Yes, confidentiality is a cornerstone of our practice. Everything shared in therapy is protected by law and professional ethics. The only exceptions are situations where we are legally required to act—such as immediate risk of harm to yourself or others.

Do you offer telehealth services?

Yes. Magenta Therapy offers secure video sessions through HIPAA-compliant platforms to ensure your privacy and comfort.

How do I schedule an appointment?

You can schedule an appointment by:

What is your cancellation policy?

We require 24 hours’ notice for cancellations. Late cancellations or missed sessions will result in a $130 fee.

How long does therapy last?

Therapy length varies for each person. Some clients attend for a few months to address specific issues, while others find longer-term therapy beneficial. We’ll regularly review your progress and adjust the treatment plan as needed.

What if I need to reach you between sessions?

The best way to reach us between sessions is by email or text. We make every effort to respond promptly. For emergencies outside of business hours, please call 911 or your local crisis hotline.

How do I know if therapy is working?

We’ll work together to set clear goals and review your progress. Signs therapy is working may include:

  • Feeling more equipped to manage challenges

  • Improved relationships

  • Reduced symptoms

  • Greater overall well-being

We encourage open dialogue about your therapy experience so we can adjust as needed.

What if I can’t afford therapy?

At Magenta Therapy, we believe everyone deserves access to quality mental health care — regardless of financial situation. We accept most major insurance plans, offer sliding scale fees based on income, and help clients use their out-of-network benefits to make therapy more affordable. Our goal is to ensure cost never becomes a barrier to getting the support you need.

Begin Your Healing Journey with Magenta Therapy

It’s never too late to care for your mental health. Whether you need couples counseling, therapy for anxiety and depression, or CBT for bipolar disorder, our therapists are here to walk beside you.

Warmth, support, and healing are only a call away.

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